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Lead Management System

Streamlined multi-level portal with dedicated workspaces for Admin, Team Leaders, Calling Agents, MIS Analysts, and Marketing.

1. Admin Panel

Full control over staff members, configurations, role permissions, and system oversight.

2. Team Leader Panel

Manage assigned team agents, supervise consultation follow-ups, and review pipeline metrics.

3. Agent Panel

Direct calling interface for patient coordination, appointment booking, and status updates.

4. MIS Panel

Complete overview of leads and metrics dashboards. View-only access with Excel export.

5. Marketing Panel

Add new patient leads, bulk upload Excel/CSV sheets, and download lead files with ease.